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"Hiscox have been working with Xperient for the last 18 months and they have added considerable value to the organisation through negotiation training skills, one to one coaching, forum theatre style training and role plays. Ian and Nicola have been a pleasure to work with in particular the level of detail that they go into in helping us deliver a tailored programme which is right for our staff. The feedback from our staff is always very good and generally asking when can they do more."
"Xperient are a very professional, helpful and hard-working team who add an element of fun as well as experience to the development centres we run."
"The Xperient team has supported management development and sales training at Hiscox for more than three years. Delegates consistently tell us that actors were convincing. Indeed, two sceptical senior managers with more than 50 years industry experience between them found the actors to be totally realistic as brokers. As well as role playing, actors have proven to be excellent facilitators, building rapport with our people and prioritising/delivering feedback. Ian and Nicola have also given me valuable advice about creating role play briefs and how to position sessions with delegates. Business impact? Managers report greater confidence and skill in people management, especially handling difficult conversations. On the sales side, underwriters are now more skilful in managing broker relationships and developing their accounts. Finally, I have to applaud Xperient's professionalism, responsiveness and energy - an enjoyable team to work with."
"The Professionalism in Practice forum theatre workshop which Xperient organised for us made a complex subject accessible and engaging for a very diverse group of delegates. I was really impressed by the thorough research the Xperient team put in to make the scenarios come alive. They had authenticity and integrity, which enabled the Xperient team to gain the trust and participation of a highly expert and potentially challenging group, who were then able to focus on the issues they were there to work on, confident that the exercise was valid and meaningful, as well as great fun."
"We have always found Xperient to be professional, friendly, flexible and easy to work with. They have provided us with the training solutions we were looking for and the feedback from events has been excellent. Recent workshops have been described by Mayer Brown associates as interesting and very helpful with an effective and balanced use of interaction and roleplay."
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